cosmic sensorium: FAQ

We offer custom-framed, original and limited edition artwork at live shows, galleries, and exhibits. We may occasionally offer such artwork online. For inquiries about originals and framed artwork, please use the contact form. Also, feel free to join our mailing list to ensure you get a first scoop on future shows, exhibits, and framed artwork.

For regular online orders, though, we encourage you to frame locally. This is basically to save fuel (for the Earth) and to save on shipping (for your pocket). Safely shipping a framed piece is a lot more expensive than shipping a print – framed pieces are bigger (you can’t roll them up in a tube), heavier, and more fragile; also, except on special occasions, the framing price we would be able to offer you would be similar to that of a local frame shop.

If you have any questions or would like suggestions in regards to framing and matting combinations, feel free to contact me via this form or by writing to d [at] cosmicsensorium (.dot.) com. Do format the address as you would a standard email address! In special cases, we can make arrangements for shipping framed artwork. Do let us know if you would like your artwork framed.

We want you to purchase your artwork knowing that you will be fully satisfied. We only use top quality, fine art archival inks and materials in order to provide high-quality artwork, and we stand behind it with a worry-free guarantee. If for any reason you are not completely satisfied with your purchase, you may return it within 10 days of receipt, no questions asked. We do, nonetheless, appreciate any comments you wish to offer so that we can serve you and other customers better.

We will provide you with your choice of either a free replacement or a full refund for the price of the piece. Please note that shipping charges are non-refundable. All returns must be sent to us with a trackable method. We cannot assume responsibility for any returns lost in the mail. Replacement and refund transactions will be promptly set forth adhering to our usual time frame starting on the day that we receive the returned item.

Also, please note that we support and honor the Company-Customer Pact.

All of our transactions are handled on Paypal’s highly secure, state of the art, encrypted servers. We do not have access to your financial information. You can be reassured that any identifying information we receive from you (such as name, email, and shipping address) will be kept safe and will only be used for the intended purposes (e.g. shipping your order and communication between us). Read more about our privacy policy.

Mailing List and Handling of Email Addresses

We comply with international and US Federal laws and policies regarding confidentiality, securely protecting personal information, and all CAN-SPAM Acts. Our *new* mailing list is powered by Google Groups and we adhere to their terms of service as well. We do not share, rent, sell, or publish your email address. We will only use it to contact you with our own messages – mainly about new art, exhibits, spirituality, cosmic happenings, and updates to the Cosmic Sensorium site.

Please note that if you receive an email from us, it is because at some point between 2006 and the present, our temporal and spatial coordinates intersected and we exchanged info: either you subscribed to our mailing list online or at an art show, we physically exchanged cards, or we met at an online art or spiritual community and an intent for further communication was established. We do not harvest emails from the web and we do not buy email lists from third parties.

If you do not wish to receive further emails from us, you can safely unsubscribe at any time by (1) following the instructions on the email, (2) replying to one of our messages with UNSUBSCRIBE in the subject line, or  (3) letting us know by writing to info (at) cosmicsensorium [dot] com. We will remove your email from our database.

Transactions, Shipping, and Financial Information

Please note that all of our transactions are handled on Paypal’s highly secure servers. We do not have access to your financial information. You can be reassured that any identifying information we receive from you (such as name, email, and shipping address) will be kept safe and will only be used for the intended purposes (e.g. shipping your order, communication between us).

Website Traffic, Statistics, and Cookies

This website uses web analytics services, including Google Analytics and Statcounter. Both services may use cookies, or small files sent to and (potentially) stored by your computer. Cookies help recognize returning users, keep track of items you place in your shopping cart, offer customized content, and analyze how users navigate and interact with the site.

The information generated by the cookie about your use of the website will be transmitted to and stored by Google and/or Statcounter. These services will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and Statcounter in the manner and for the purposes set out above. Read this article for additional information on cookies and how to remove them.

Advertising and Cookies

This website uses third-party advertising by Google Ads to serve relevant ads when you visit. Google Ads may use non-personally identifying information (that is, NOT including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services that may be of interest to you. If you would like more information about this practice, and to know your choices about not having this information used by these companies, please visit Google Ad and content network privacy policy.

Images

Please note that, unless otherwise noted, all artwork shown here is (c) Diógenes Lamarche, and is protected by international copyright laws. Please do not reproduce, exhibit, create derivative works of, or otherwise use any of it without my written consent; doing so is punishable by law. If you would like to support the Cosmic Sensorium or share some of the artwork shown here, please feel free to use one of these images. If you would like to use my images in any other way, please contact me or write to d [at] cosmicsensorium (dot) com.

I will not necessarily charge you for using my images. You can find my art on the web because I want to share it. I am open to collaboration with fellow artists, explorers, mystics, scholars, and visitors in general. Nonetheless, I do not want my art to be exploited, abused, misrepresented, or reproduced in any way that compromises its quality. If you wish to use my images for non-commercial, scholarly, or spiritual purposes, do contact me and we can work something out.

Texts & Written Information

You can use the written information provided in this site as long as you:
Properly cite the author or source as Diógenes Lamarche and/or The Cosmic Sensorium (unless otherwise noted), and
Provide a link back to the web address of the page you got it from, usually starting with http://cosmicsensorium.com/.

It’s an attempt to protect it from spambots! But don’t tell them please, eventhough I know they'll probably catch on some day. You can contact me through this form or by writing to d (at) cosmicsensorium [dot] com - make sure to format the email address as you would normally.